Statistics show that up to 70% of organizational changes fail. Organizations spend an inordinate amount of time, energy, resources and money on changes only to find that 12 to 18 months later the expected gains are nominal or immeasurable.
People who are asked to change will inevitably have questions. Leaders and managers must understand how to address these concerns. Change is not simple; it is complex and dynamic. Leaders and managers who understand followers’ concerns and are armed with strategies to address them can expect sustainable results.